Delivery Information

HOW IT WORKS

Browse our selection of gorgeous blooms and choose exactly what you need for your wedding or event. Add desired items to your cart and check out. Choose pick up or delivery and that’s it!

THE DETAILS

All orders must be placed at least 2 weeks prior to the wedding/event date. At checkout, you will have the choice to pick up the flowers or have them delivered to the venue of your choice. You may pick up the flowers at our San Francisco shop at no additional cost. We recommend picking up the day of your wedding/event to ensure the freshest blooms possible. We deliver to San Francisco, Oakland, Daly City, Sausalito (and surrounding areas), We offer deliveries Monday-Saturday. We do not accept pickup or deliveries on Sundays. Delivery fees start at $15 depending on the location. All deliveries include one location drop-off service only. Additional locations will incur additional fees.  If you choose to have your flowers delivered, we will send you a link to pay for the delivery fee once your order has been placed. 

CANCELLATIONS/REFUNDS/ORDER CHANGES

If you need to cancel for whatever reason, you may do so two weeks prior to your event. All refunds will be subject to a $25 change order fee. No refunds will be given once the deadline has passed.

Due to the volume of A La Carte orders we process weekly, all non-floral related changes i.e. delivery location, delivery time, delivery payments and pick up dates/times will be due 2 weeks prior to the event. Changes to the above items will not be allowed after the 2 week deadline has passed.

CUSTOMIZATIONS

We've curated these options based on their popularity and in order to simplify the process we do not offer modifications.  If you love our style, we think you'll be thrilled with the freshest seasonal blooms that we pull for your arrangements.  If you are looking for larger scale, custom floral design please contact us directly at info@bellandtrunk.com

OTHER IMPORTANT DETAILS

  • Bell and Trunk Flowers is not responsible for the unpacking or setting up of any A La Carte wedding floral

  • Do to the nature of working with live product, we reserve the right to make floral substitutions as necessary. Please understand that we are working with a natural product that is subject to weather conditions and availability. The photos shown are a representation of how the arrangements will look but actual designs are dependent on the artistic interpretation of the designer.

  • Bell and Trunk Flowers is not responsible for the condition of the flowers after they are delivered. We always make it our goal to make sure the blooms are at their best before they leave our shop. We include care instructions to help our clients keep the arrangements in top condition.